In Human Factors Research & Usability Testing Consulting for Leading Corporations, Startups, NGO and Government Agencies Since 1975
We offer a proven history of solving complex human factors engineering and usability problems for the world’s leading corporations, startups and government agencies.
We solve usability and human factors challenges through rigorous, science-based methods grounded in decades of experience.
Our success comes from blending deep knowledge of the Human Operating System (hOS) with the complexities of advanced technology (tOS). Our methodology ensures both business and user needs are addressed with precision.
Traditional Medical Product Human Factors Usability Testing Methodologies
We are fluent in all critical usability research methods and pioneered the use of several of these methods in the U.S. in the early 1970s. In all formative and summative projects, we employ the appropriate methods required to answer your complex business questions.
Advanced Medical Product Human Factors Usability Testing Methodologies
Our neuroscience-based advanced data capture methodologies deliver robust quantitative data to answer client’s most complex medical device research questions, employing methodologies such as 3D Spatial Tracking, Newtonian Force Measurement, Electromyography (EMG), Eye-Tracking, Micro-Facial Expression Analysis (Emotional Response), and others.
Complex Medical User Profile Recruitment and Sampling
We have extensive expertise with critical user populations, ranging from COPPA age children to individuals of advanced age with severe medical conditions, as well as complex healthcare provider (HCP) and patient populations.
FDA Communications and Warning Letter Response
We specialize in highly focused and experienced usability testing and human factors engineering optimization expertise for business-critical, time-sensitive FDA responses.
Professional Human Factors Engineering Heuristics Analysis
Our heuristics analyses provide immediate feedback on critical usability and user experience issues present in your medical product or system. We've conducted extensive heuristics on complex medical products, drug delivery devices, imaging systems, patient EMRs and related processes using specialized heuristics rule sets directed at FDA HE 75 guidelines.
Medical Product IFU / User Guide Testing and Optimization
We have extensive experience in the design and testing of medical product instructions for use (IFU) and reference guide (RG) systems. We work with clients to ensure that FDA guidance and mandated human factors engineering performance criteria are met for IFU and RG components of medical and drug delivery devices.
Our firm has executed over 3,000 human factors and usability testing projects ranging over a period of 50 years. This background offers our clients the benefit of knowledge transfer across verticals and within their specific sector.
In the medical products space we offer clients an exceptionally deep and broad level of experience focusing on FDA HF guidance and usability testing. We have developed, validated and utilized in business-critical medical device programs the most advanced testing methods in industry. We are experts in the application of FDA, ISO and other human factors optimization issues.
We have developed deep industry experience solving all manner of business-critical HF and UT problems. No other consulting firm in our category has more experience. Click here to visit our extensive content on consumer, commercial, industrial and military systems human factors and usability testing.
We established the Institute for Design Science and Public Policy (IDSPP) to provide a professional framework for expanding the field of design science and public policy with the specific mission of advancing applied design research and design IP protections through professional and governmental involvement.
We’ve received more professional citations and awards than any other HF / UT consulting firm including reception of the 2024 Titan of Industry For Human Factors Research Award and citations from NASA, Association for Computing Machinery, Human Factors and Ergonomics Society, Industrial Designers Society of America and even an Emmy award for virtual world research.
Recipient of the 2024 Titan of Industry For Human Factors Research Award
Our case study archive reflects the breadth and depth of our experience.
Our publications demonstrate our established position as a thought leader in the field.
Whether you're facing usability issues, compliance risks, or technology adoption hurdles, our team is ready to help. Let’s work together to create solutions that actually work—for your business and your users.