Charles L Mauro CHFP is the President and Founder of MAURO Usability Science (MUS) (1975-present), a leading provider of neuroscience-based design research focused on UX optimization and usability for complex products and services. Selected by the Human Factors and Ergonomics Society as a “Titan of Industry” for HF research. Certified Human Factors Engineering Professional (BCPE 1312) with 50 years of experience consulting for demanding clients globally. Managed over 3,000 programs covering a wide range of industry verticals. My specialization combines science-based research methodologies with structured problem-solving. Clients include Nike, Dyson, Apple, Microsoft, Goldman Sachs, Pfizer, Merck, Amazon, META, and industries covering high technology, medical/pharmaceutical, financial, heavy industrial, consumer, government/DOD, and startups.
Received numerous citations for human factors and design research, including the IDSA Life-Time Personal Contribution Award, the HFES Alexander C. Williams and Caplan Awards, and citations from NASA, NIOSH, and ACM. A frequent speaker at international conferences, leading academic institutions, and government agencies, including MIT, Stanford, UPenn, The FDA, USPTO, NASA, and legal conferences on a global basis.
Pioneered advanced testing methodologies in non-military applications starting in 1975, including the first integrated use of eye-tracking, GSR, EMG, and Newtonian force measurement. Current methodology integrations include micro-facial expression analysis, EEG, and cognitive workload measurement. Recent research focuses on shape perception science, neuroaesthetics, and complex human factors research for medical devices focused on FDA submission and consumer wearable testing.
BS in Industrial Design from Art Center College of Design and an MSc in Biomechanics/Ergonomics from NYU. Served as an expert in over 75 major IP cases covering design patents, utility patents, trade dress, and copyright-related matters. Co-wrote 4 amicus briefs on the value of design submitted to the Federal Circuit and the U.S. Supreme Court. Developed and validated the first neuroscience-based research protocol, the “Empirical Ordinary Observer Test”. US courts have accepted the EOOT methodology. I have been accepted in court as a survey design and design research expert. I am a primary inventor of core GUI patents covering high-performance trading interfaces utilized globally.
Before founding Mauro Usability Science, worked personally with product design pioneers Henry Dreyfuss and Raymond Loewy.